Who we are
Marinerswork Sdn Bhd (“Marinerswork”, “we”, “us” or “our”) is an authorised Jotun dealer based in Sepang, Selangor, Malaysia, supplying marine, automotive and decorative coatings. Our website address is: https://marinerswork.com.
This Privacy Notice explains what personal data we collect through this website, why we collect it, and how we handle it in accordance with Malaysia’s Personal Data Protection Act 2010 (PDPA).
What personal data we collect
We collect personal data only when you choose to provide it to us, mainly when you use our enquiry form or contact us directly. This includes:
- Contact form submissions: your name, phone number, email address and the message or enquiry details you provide.
- WhatsApp enquiries: when you tap a WhatsApp link on our site, your name, phone number and any message content are shared with us through WhatsApp, subject to WhatsApp’s own privacy policy.
- Direct contact: if you call, email, or message us directly, we retain the details you provide in that communication.
- Usage data: like most websites, we use analytics tools (Google Analytics via Site Kit) to collect non-identifying technical information such as pages visited, browser type, and general location, to help us understand how the site is used.
We do not knowingly collect payment card details, government ID numbers, or other sensitive personal data through this website.
How we use your data
We use the personal data you provide to:
- Respond to your enquiries and provide quotations for products and services;
- Process and fulfil orders, including coordinating delivery;
- Provide technical or coating advisory support you request;
- Maintain records of our communications with you; and
- Improve this website and our services.
We do not sell your personal data to third parties, and we only use it for marketing purposes if you have separately agreed to that.
Who we share it with
We may share limited personal data with:
- Our website hosting provider, for the purpose of operating this website;
- Service providers who help us process enquiries, quotations and deliveries (for example, email and form-handling tools); and
- Government authorities, where required by law.
Jotun-branded products, names and images shown on this website belong to their respective manufacturer; browsing product information on this site does not itself share your personal data with Jotun.
How long we keep your data
We retain enquiry and order-related personal data for as long as necessary to respond to you, fulfil any order, and meet our accounting, tax and legal obligations, after which it is securely deleted or anonymised.
Cookies
This website uses cookies from analytics tools such as Google Analytics to understand how visitors use the site. You can control or disable cookies through your browser settings at any time.
Your rights under the PDPA
Under Malaysia’s Personal Data Protection Act 2010, you have the right to:
- Request access to the personal data we hold about you;
- Request correction of inaccurate or outdated personal data;
- Withdraw your consent to our processing of your personal data, where consent is the basis for that processing; and
- Ask us to stop using your data for direct marketing.
To exercise any of these rights, contact us using the details below.
Keeping your data secure
We take reasonable technical and organisational precautions to protect the personal data we hold from loss, misuse, or unauthorised access. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Changes to this notice
We may update this Privacy Notice from time to time to reflect changes in our practices or for legal reasons. The date this page was last updated is shown at the bottom of this page.
Contact us
If you have any questions about this Privacy Notice or how we handle your personal data, please contact us:
Marinerswork Sdn Bhd
20-G, Ground Floor, Airport City Business Centre, Jalan Airport City 2, Kota Warisan, 43900 Sepang, Selangor, Malaysia
Phone: +603-8706 0878
Email: salestech@marinerswork.com
Last updated: September 2026